Diasorin (b)(4) received a complaint from a customer concerning positive results obtained with the liaison sars-cov-2 igm assay (lot 360006-ce).Following cases were reported and analysed: patients of preventive medicine (health workers who had covid in (b)(6), confirmed by a positive molecular biology swab), followed by covid igg serological test, and also covid igm for about 20 days.Seven (7) out of thirty (30) workers, who had no symptoms but a covid history, resulted positive with igm index values of 5-6.Swabs in molecular biology were performed and resulted negative.Cases of positive swab patients in (b)(6), with igg currently positive (seroconversion), but with positive igm values after 9 months.Screening tests of patients who needed to be hospitalized and subjected to rapid swab, igm and igg serological tests.They had no symptoms; the rapid swab gave a negative result, the igg were negative, but the igm were positive with index values equal to 2.8-3.The same patients were immediately tested with a swab in molecular biology, confirming the negative result.Since the covid igm result was positive, the customer was having problems in the management of the patients at the hospital level.Based on the data provided, a total of 523 samples were tested during the period analysed (august 3rd, 2020 - november 19th, 2020) with the liaison sars-cov-2 igm assay (lot 360006) on liaison xl (s/n (b)(4)): 466 samples were graded negative and 57 samples positive.There were a few events of "tips pick up failed" during the period analyzed.Before retest, no pre-analytical step was performed.The analysis of the pressure profiles did not highlight any anomaly (either in aspiration or dispensation).Thirteen (13) weekly and three (3) monthly maintenance activities were tracked as succeeded in the investigated period, but in two cases a delay was observed: the monthly maintenance task on september 26th, 2020 was performed with a delay of 3 days, the weekly maintenance task on november 12th, 2020 with a delay of 9 days.In addition, during the investigated period, the cleaning tool accessory was not always used as prescribed and kits with obs expired were used to test specimens.Based on the data analysis and information received, the complaint was classified as not confirmable.No clear root cause could be identified, however the issue could be sample related or linked to inaccurate reagent handling or to inaccurate instrument maintenance.Release batch sheet and nc database were reviewed without highlighting anomalies.
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In light of the covid-19 pandemic and the subsequent authorizations (euas) for sars-cov-2 diagnostics tests and per the conditions of the emergency use authorization, suspected false negatives, false positives and significant changes in expected performance characteristics will be reported under 21 cfr 803.The alleged false test results in this event have not caused patient injury or death; however, this event is being reported conservatively because if the alleged malfunction were to recur there is a non-remote potential for serious injury or death.Diasorin (b)(4) received a complaint from a customer concerning positive results obtained with the liaison sars-cov-2 igm assay.
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