Diasorin (b)(4) received a complaint from a customer stating that two patient samples, initially graded as positive, resulted as negative when re-tested (lot number 358007, system 2210002411).These patient samples were then run on another analyzer and resulted negative again.It was suggested to check all pre-analytical steps and to strictly follow the procedures reported in ifu.No further issues or reproducibility problems were detected by customer: the event was considered isolated to specific samples and was resolved after customer re-spun (centrifuged) the samples.No product problem was identified.Complaint was confirmed due to the occurrence of the event.No clear root cause could be identified and probable causes could be handling-related.The performances of the liaison sars-cov-2 s1/s2 igg assay was verified and confirmed to be coherent with the claimed one.
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In light of the covid-19 pandemic and the subsequent authorizations (euas) for sars-cov-2 diagnostics tests and per the conditions of the emergency use authorization, suspected false negatives, false positives and significant changes in expected performance characteristics will be reported under 21 cfr 803.The alleged false test results in this event have not caused patient injury or death; however, this event is being reported conservatively because if the alleged malfunction were to recur there is a non-remote potential for serious injury or death.Diasorin (b)(4) received a complaint from a customer stating that two patient samples, initially graded as positive, resulted as negative when re-tested.
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