It was reported that, when they started burring the femur in a navio-assisted surgery, they got an error that displayed "handpiece pfs motor failure message" while using the navio handpiece.A back up handpiece was used, but the same error was displayed.So, they quit the case, re-entered it and proceed without any issues.The procedure was completed without significant delay (3 minutes), and patient was not harmed.
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H3, h6: the navio surgical system (us), npfs02000, (b)(6) used for treatment, was not returned for evaluation; thus, a visual and functional evaluation could not be performed, and a relationship between the reported event and the device could not be confirmed.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.A capa, hhe/pra, field action review was not completed.The product was not returned and no evidence was made available to link the complaint to a capa, hhe/pra, field action.Although the reported problem was not confirmed, a factor that may have contributed to the reported symptom may be associated with a software issue.This failure is an identified failure mode within the risk assessment.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.If the product associated with this event is returned or provided at a future date, this evaluation will be reopened for investigation.
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