One catheter with attached monoject 1.5 cc limited volume syringe at gate valve was returned for evaluation.A non-edwards contamination shield was located on the catheter body between 12.5 cm and 81.7 cm proximal from the tip.Extension tube of the proximal injectate was detached from the backform.Clotted blood was observed on the catheter body.As received, extension tube of the proximal injectate was completely detached from the backform.Pa distal lumen was patent without any leakage or occlusion.No other visible damage to the catheter body, balloon, or returned syringe was found.The balloon inflated clear, concentric and remained inflated for 5 minutes without leakage.Balloon inflation test was performed using returned syringe with 1.5 cc air by holding the balloon under water for 5 minutes.Visual examinations were performed under microscope at 10x magnification and with the unaided eye.A device history record review was completed and documented that device met all specifications upon distribution.Customer report of detached component issue was confirmed.An investigation has been initiated to consider any potential manufacturing factors that may have contributed to this complaint and implement any necessary corrective actions.
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