The reported event was unconfirmed because the reported failure could not be reproduced.The reported failure is considered within specification as the reported failure could not be reproduced.The product was used for patient treatment.The product had not caused the reported failure.No root cause could be found because the reported event was unconfirmed.Visual: visual evaluation of the returned sample noted one opened (without original packaging) used nasogastric tube.Noted no obvious defect and no kinks were found on the return sample.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.As the reported event is unconfirmed a labeling review is not required.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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