Complainant part is not expected to be returned for manufacturer review/investigation.Reporter is a j&j sales representative.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device history lot: part# 03.702.150s, lot# 1012515, manufacturing site: (b)(4), supplier: (b)(4), release to warehouse date: 23 february 2021, expiry date: 01 january 2026.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes reports an event in (b)(6) as follows: it was reported that on (b)(6) 2021, the tip of the syringe was in question and broke at the connection part of a stop-cock.This event occurred when the 4th syringe was filled with cement.The tip of the broken syringe was buried in the stop-cock, and the 5th and subsequent syringes could not be connected to the stop-cock.Prior to this event, a sufficient amount of cement had been injected into the head of the bone, which did not affect the treatment.Procedure was completed successfully without any surgical delay.In the opinion of the surgeon, the thin tip of the syringe may have been screwed off because the syringe was not connected properly when connecting to the stop-cock.This report is for one (1)traumacem(tm) v+ syringe kit - sterile.This is report 2 of 2 for complaint (b)(4).
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