Model Number 27093 |
Device Problems
Device Displays Incorrect Message (2591); Contamination /Decontamination Problem (2895)
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Patient Problem
Insufficient Information (4580)
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Event Date 06/09/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Resmed has requested for the device to be returned so that an engineering investigation could be performed.The device has not been returned, therefore resmed is unable to confirm the alleged malfunction at this time.Resmed reference #: (b)(4).
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Event Description
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It was reported to resmed that an astral device displayed error message (sf192) related to a communication issue and an error message (sf75) related to calibration error.There was no patient harm or serious injury reported as a result of this incident.
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Event Description
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It was reported to resmed that an astral device displayed error message (sf192) related to a communication issue and an error message (sf75) related to calibration error.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Review of the device data logs and performance testing confirmed the reported complaint.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint was due to soldering process during manufacturing.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference #: (b)(4).
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Search Alerts/Recalls
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