Model Number 744000 |
Device Problems
No Device Output (1435); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/24/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The returned device was received and evaluated at olympus (b)(4) repair site.Inspection found no output on the device due to faulty sprf and ss boards.The identified parts were replaced and device was repaired.Functional and electrical safety test was performed with no issues.Based on evaluations findings the failure found was attributed to faulty sprf and ss boards.Investigation is ongoing.This report will be supplemented accordingly following investigations.
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Event Description
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It was reported that the demo device was observed with no sp (superpulse) output.The issue found during device maintenance.There was no patient involvement reported due to the event.No user injury reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on customer response and updates.The following sections were updated: e1 ,g3, g6, h2, h6 and h10.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A dhr (device history record) review has been performed; no issues (ncrs or deviations) with the manufacturing process have been indicated which might explain the failures observed.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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