The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be ¿adhesive chemistry not appropriate for application (poor quick stick characteristics)¿.The lot number was unknown; therefore, the device history record could not be reviewed.Unable to perform labeling review due to unknown product code.Although the product family was unknown, the (statlock device) product ifus were found to be adequate based on past reviews.H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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