Model Number 71953-01 |
Device Problem
Data Problem (3196)
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Patient Problems
Hypoglycemia (1912); Loss of consciousness (2418); Diaphoresis (2452); Shaking/Tremors (2515)
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Event Date 07/08/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history record) for the libre reader were reviewed, and the dhrs showed the libre reader passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A caller reported that the freestyle libre 2 reader failed to store data regarding how much insulin customer had treated with.The caller reported that as a result of this the customer experienced hypoglycemia, with shaking, sweating, and loss of consciousness.The customer required treatment of glucagon injection from healthcare professional.The caller reported customer also received insulin (type unknown).There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Reader (b)(6) has been returned and investigated.Visual inspection has been performed on the reader and no issues were observed.Insulin log was downloaded.Rapid acting insulin was observed with units in log book and in parsed insulin log.High control solution test was performed.Rapid acting insulin saved in log book with units displayed.Long acting insulin is saved in log book.Therefore this issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A caller reported that the freestyle libre 2 reader failed to store data regarding how much insulin customer had treated with.The caller reported that as a result of this the customer experienced hypoglycemia, with shaking, sweating, and loss of consciousness.The customer required treatment of glucagon injection from healthcare professional.The caller reported customer also received insulin (type unknown).There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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