D4 udi is unknown.No product information has been provided to date.This mdr was generated under protocol (b)(4) , as a result of warning letter cms# (b)(4).Manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.Cracked tank cover.The technician started with a visual inspection then filled tank with water, attached temperature check, plugged in line cord, and turned on the power switch.The reported issue was confirmed.The display only shows "-1" no matter how the pots on the printed circuit board (pcb) is set.The root cause of the reported issue was found to be faulty pcb.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped., corrected data: corrected d1, d3, d4 catalog number, d10, g1, h3 and h6.
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