H6: investigation summary: the complaint investigation for contamination when using bd max exk dna-1 kit (ref #(b)(4)) from lot 1089873 was performed by the review of manufacturing records, analysis of customer data and verification of complaints history.Review of the manufacturing records of the bd max exk dna-1 kit lot indicated that the lot was manufactured according to specifications and met performance requirements.Material was received from the customer (2 kits) however the returned material was not tested.Testing the returned material for this kit would not provide more information on the cause of the customer issue.The customer is using a kit from another provider (biogx), which contains the primers and probes specific to the customer¿s targets.The customer alleges that the bd max¿ exk¿ dna-1 kits are the source of the e.Faecalis positive in their tests.The database of instrument ct2222 was analyzed and contains 190 samples tested with a biogx test / bd max exk dna-1 combination which is used to detect the e.Faecalis target in urine sample.A total of two lots were used, lot 0282375 and lot 1089873 included in the present complaint.Lot 0282375 obtained a positivity rate for e.Faecalis of (b)(4) and 1089873 lot got (b)(4).Manual pcr curve adjudication was conducted and revealed that almost every sample tested with the bd max¿ exk¿ dna-1 lot 1089873 was positive for e.Faecalis.Similar curves were also observed in validation runs (runs 46 and 47), performed with the bd max¿ exk¿ dna-3 assay, suggesting that the issue is not recent and has been there since the beginning of the use of this test.In general, these increases are found in all types of samples (qc, blank and patient samples).The fact that this amplification is present in many samples, and presents a similar aspect every time, suggests that the amplification observed is not specific.Manufacturing of bd max¿ assays is conducted in cleanrooms to prevent contamination of the kit's components during the manufacturing process.As such, it is very unlikely that the positive results obtained by the customer is coming from a live organism contamination during production.A raw material analysis was performed on several bd max¿ exk¿ dna-3 and dna-1 kit lots and no link with any raw material lot or process was identified which could have explained the results obtained by the customer.Overall, considering that multiple kit lots, as well as multiple types of bd max¿ exk¿ dna assays kits and types of samples processed all showed this increase in the fam channel (e.Faecalis target), this suggests amplification is not specific to the samples nor related to specific lots of reagents.There is no indication of an increase in complaints for contamination for the bd max exk dna-1 kit lot 1089873.Based on the available information, bd was unable to determine the root cause of the customer issue.Bd cannot confirm the complaint based on the investigation that was performed.Bd did not initiate a corrective and preventive action (capa).Bd quality will continue to monitor for trends.H3 other text : see h10.
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