Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The detailed investigation showed that the problem was due to a hardware defect.The optical transmitter for transferring the image data was defective.This was revealed by the examination at the factory.Such a defect can only be rectified by service intervention and replacement of the affected component.The affected component was replaced during service intervention and the system functions again as specified.The occurrence rate of the aforementioned error pattern and the spare parts consumption of the affected part were checked.A possible error accumulation or even a systematic error, which would lead to a corrective action of the installed base, could not be determined by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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