A female customer (age unspecified) reported an incident regarding the ace (tm) hinged knee brace.She purchased the brace about 6 weeks ago (exact date was not reported).One week after she purchased the brace, she wore it on her right knee (torn meniscus).She walked with the brace for about 30 to 40 minutes before she removed it.After the brace was removed, the area was allegedly red, itchy and with rash.She alleged the rash developed into blisters, and within a couple of days the blisters busted/drained (color of drainage was not reported).She allegedly felt burning sensation and itching after the blisters drained.She placed warm/cold towel on the alleged area to help with the itching.She went to the hospital a few days later (date was not reported).She was prescribed an unspecified antibiotic to prevent infection and benadryl for itching.She alleged the area is still itchy, with few scars and a light skin tone.She thinks the scar will be permanent.No allergies, medical history or intervention reported.
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On (b)(6) 2021, at 12:46 pm, she visited the emergency room (er).At the er rash and multiple superficial abrasions was noted on her right lower extremity.She also complained of 5 weeks onset of lumps bumps and callouses in an unspecified location.At the er, her temperature was 97.5 fahrenheit, blood pressure was 133/64 mm hg, pulse 93, respiration 16, oxygen saturation 98% on room air, weight 165 lb and body mass index (bmi) 28.5.She was prescribed bactrim ds (sulfamethoxazole-trimethoprim) 800- mg -160 mg tablet every 6 hours orally; benadryl (diphenhydramine) 25 mg tablet every 6 hours as needed for itching and prednisone 10 mg tablet daily.At 13:20 pm, she was discharged home in improved/stable condition.She was advised to follow-up with primary care physician or return to er if condition worsens.She allegedly suffered extreme pain and discomfort, anxiety, loss of sleep, endured months of painful treatment and therapy as a result of the alleged injury.Her past medical history includes hypertension.The customer's medication history included doxycycline monohydrate 100 mg daily by mouth and naproxen 500 mg 2 times daily by mouth as needed for pain.On (b)(6) 2021, the customer visited her doctor.She was diagnosed with right knee pain, left shoulder pain, lower back pain, hypertension, major depressive disorder - recurrent episode - mild degree and gerd (gastroesophageal reflux disease).The doctor wrote a prescription for right knee brace related to bilateral knee pain associated with meniscal tear and severe osteoarthritis.The doctor stated that the old brace was associated with rash and misfitting issues.No allergies reported.
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