Model Number 71992-01 |
Device Problem
Difficult to Insert (1316)
|
Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 07/28/2021 |
Event Type
Injury
|
Manufacturer Narrative
|
The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The date of event is unknown.The date entered is the date abbott diabetes care became aware of the event.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A customer reported the adc freestyle libre 2 sensor did not apply.As a result, the customer reported receiving unspecified third-party medical treatment from someone other than themselves, however, no further information was provided.There was no report of death or permanent injury.
|
|
Manufacturer Narrative
|
No product has been returned.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specifications.Dhrs (device history review) for the libre sensor kit were reviewed and the dhrs showed the libre sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.Per call review with customer, this issue has been determined to be non-reportable.There is no indication that the adc device caused or contributed to a medical event; therefore, adc considers this issue closed.The date of event is unknown.The date entered in section b3 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.This supplement report is to provide additional information that abbott diabetes care became aware of on 12 aug 2021.The following sections have been updated from the previous report, per the additional information: b2 - outcomes attributed to ae.B5 - describe event or problem.H6 - health effect - clinical code and health effect - impact code h10 - addtl mfg narrative.
|
|
Event Description
|
A customer reported the adc freestyle libre 2 sensor did not apply.As a result, the customer reported receiving unspecified third-party medical treatment from someone other than themselves, however, no further information was provided.There was no report of death or permanent injury.On (b)(6) 2021, abbott diabetes care (adc) became aware that customer's complaint had been documented incorrectly.Upon review of call with customer, it was determined that customer did not require third-party intervention for the reported sensor application issue.Therefore, based on this new information, abbott diabetes care considers this issue to be non-reportable and closed.
|
|
Manufacturer Narrative
|
No product has been returned.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specifications.Dhrs (device history review) for the libre sensor kit were reviewed and the dhrs showed the libre sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.Section h4 mfg date has been updated based on the extended investigation.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A customer reported the adc freestyle libre 2 sensor did not apply.As a result, the customer reported receiving unspecified third-party medical treatment from someone other than themselves, however, no further information was provided.There was no report of death or permanent injury.
|
|
Search Alerts/Recalls
|