Biomérieux conducted an internal investigation in response to a customer complaint of the misidentification of escherichia coli and pseudomonas aeruginosa as salmonella in association with the api® 20 e test strip (ref.20100, lot 1008123340) when performing a comparison study.The customer stated that the impacted strains were not available to submit for investigation.Review of lot 1008123340 production records found that no non-conformity was recorded.Biomérieux reviewed complaints for misidentifications associated with ref.20100 and for complaints associated with lot 1008123340; neither review identified a trend.A study was performed by using the knowledge base (kb) api 20 e to compare the results the customer obtained with the percentage of the tests in the kb for escherichia coli and pseudomonas aeruginosa.The results of the study of biochemical profiles indicate that the profile obtained was not related to a mixture of escherichia coli and pseudomonas aeruginosa strains included in the sample.The investigation identified potential causes of the misidentification were: - a contamination of the suspension by another strain, - an error during the realization of the suspension by using another strain to inoculate the strip, - the colony identified was a salmonella spp.
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