(b)(4).Initial / final report.Report source, foreign - event occurred in (b)(6).Customer has indicated that the product will not be returned to zimmer biomet for investigation.Complaint summary: as the product has not been received, the investigation was limited to the information provided; a review of device history records and complaint history.In addition, we have not been provided with x-rays or any supporting documentation which could provide additional information.A review of the manufacturing history records confirms no abnormalities or deviations reported.A review of the complaint database over the last 3 years has found 4 complaints reported with the item 159549 (including initiating complaint).Without the opportunity to examine the complaint product, root cause cannot be determined due to insufficient information, furthermore, the supplied photograph does not yield any information that could identify the cause.If any additional information becomes available, then the complaint will be reopened and investigated thoroughly.Capa: no corrective or preventive action required at this time.If any further information is found which would change or alter any conclusions or information, a supplemental will be submitted accordingly.Zimmer biomet will continue to monitor for trends.
|
It was reported that a patient underwent an initial knee arthroplasty on (b)(6) 2020.Subsequently, on (b)(6) 2021, while kicking a football with grandson, the patient felt an awkward sensation in knee.A ct and x ray revealed that the meniscal bearing has spun 30 degrees and has not relocated.The bearing was revised on (b)(6) 2021.
|