Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Reporter is a synthes employee.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from the (b)(6) reports an event as follows: it was reported that on an unknown date, the sales representative received sample product where it appeared that the cci was compressed prior to the pack being opened.When the pack was opened, the insertion handle fell apart.This report is for a speed shift 15x20x20x08mm implant.This is report 1 of 1 for (b)(4).
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