Arjo became aware of a complaint with an allegation that a patient with parkinson was placed on an alpha response mattress during the night and at 7.45 in the morning was found by a caregiver trapped between the mattress and a bed side rail, unable to get out.The patient was lying on a stomach with a face between the mattress and the bed rail, and his right leg was trapped between the mattress and the bed rail from mid-thigh to toe.The patient was released by the customer staff.Reported outcome included: the slight big toe abrasion and possible upper leg muscle pain from lying in the same position for a long time.Following the event, the patient seemed to be very absentminded but in the course of the day his normal behaviour returned.He received a standard dose of paracetamol.No medical intervention was needed.The alpha response system was used on a standard bed frame equipped with the side rails.There was no report of arjo system malfunction.The patient has dementia and was not able to explain what happened.The customer speculated that the mattress did not fit the bed frame correctly (was too short in length and too narrow in width) what in connection with a very skinny patient contributed to the event.This hypothesis could not be verified as dimensions of the bed frame are unknown.According to alpha response instruction for use (464933en), ¿the mattresses can be used on standard hospital and normal domestic beds.¿ there is also warning, ¿alignment of the bed frame, safety sides and the mattress should leave no gap wide enough to entrap a patient's head or body (¿) care should be exercised to prevent occurrence of gaps by compression or movement of the mattress.Death or serious injury may occur.¿ arjo devices (mattress and pump) were used for patient treatment when the event occurred and from that perspective played a role in the event.The customer has not reported an arjo device failure.The complaint was decided to be reportable due to the patient's entrapment which may result in serious injury.
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