H10: manufacturing review: the device history record review was performed for the reported lot number and this lot meets all release criteria.The manufacturing review did not indicate any possible manufacturing issue that could be related to the reported event.Investigation summary: one cartridge was returned to the manufacturer for evaluation.One photo - strands of links and seeds built by the customer was attached within the complaint.After reviewing the photo it was noticed that the links were damaged.The strands were incorrectly built consisting of either 2 female ends placed adjacent to each other, or a female end placed at the beginning or the end of the strand.This sample was used for training in a non-clinical setting, there were 5 links left in the cartridge.The cartridge was inspected and nothing unusual was noted.The cartridge gate closure worked as expected, no spring protrusion on the backside of the cartridge and the plunger traveled appropriately.The cartridge was then placed into a quicklink loader and was able to dispense the links.An attempt was made to link these parts to non-radioactive brachyseeds, which was successful.See attached pictures of strands built using the returned links.Additionally, all of the strands passed through the needle adaptor.A definitive root cause could not be determined based upon the available information.Labeling review: the information for use was reviewed for quicklink delivery system.There is a troubleshooting section described conditions when the sourcelink connectors are not connected to seeds after compression.H10: d4 (expiry date: 11/2021), g3 h11: h6 (device, result, conclusion) h11: section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : see h10.
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