An investigation was performed in response to a complaint of error 2076 on the aia-900 analyzer.At the customer site, field service ran a patient sample and was able to reproduce the reported error.During troubleshooting, the fse found the sampler to the dispense lane to be too low and made adjustment.This indicates a failure of the sample nozzle due to the d lane cup requiring an alignment.In conclusion, this investigation confirmed a failure of the sample nozzle to meet specifications or intended use.
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