The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction centrifuge bowl leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot j148 was conducted.There were no non-conformances related to the complaint.This lot met all release requirements.A review of kit lot j148 shows no trends.Trends were reviewed for complaint categories, alarm #18: system pressure and centrifuge bowl leak/break.No trends were detected for these complaint categories.Photographs were provided by the customer for evaluation.The complaint kit and smart card were not returned.The provided photographs could not verify the reported centrifuge bowl leak.The centrifuge chamber is not visible in the provided photographs.Review of the photographs show the centrifuge bowl uninstalled from the bowl holder.One of the tabs on the centrifuge bowl is damaged, and there is a scuff on the outside of the centrifuge bowl.The damage to the outer bowl is an indication that the centrifuge bowl dislodged from the bowl holder and impacted something in the centrifuge chamber.A known cause for the centrifuge bowl becoming dislodged from the bowl holder is when the centrifuge bowl is not properly secured into the bowl holder.A material trace of the bowl assembly and its components used to build lot j148 did not find any non-conformances.A device history record review did not identify any related non-conformances, deviations or equipment maintenance events.This kit lot had passed all lot release testing.The centrifuge bowl leak could not be verified based on the photographs provided; therefore, a root cause could not be determined based on the available information.No further action is required at this time.This investigation is now complete.(b)(4).
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