Pentax medical was made aware of an event which occurred in the (b)(6) region involving pentax video gastroscope eg29-i10c serial:(b)(4).In the event reported, the user stated that there is image irregularities including colors/ rolling images.The anomaly was detected before use.No adverse event was reported with this complaint.The device was received at pentax medical service facility for further evaluation on service order (b)(4) where the user narrative was confirmed.Inspection findings is as follows: fluid invasion in pve connector, passed wet leak test, image distorted, air/ water socket cylinder o-ring chipped, fluid invasion not observed in control body, image green.Customer complaint confirmed.The device was repaired where all defects was remediated and returned to the user on delivery # (b)(4).Parts replaced: pcb for driver (cmos), connector frame assy.The root cause of this failure was fluid invasion in the pve connector.
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This device is classified as import for export, therefore 510k is not applicable.There is a similar model available for sale in the united states eg29-i10c-us with a 510k # k190805.(b)(4).If additional information becomes available, a supplemental report will be filed with the new information.This complaint is being processed in accordance with dpa-qip-mdr decision backlog management plan.
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