The actual date of event is unknown.A review of the complaint history was performed which did not confirm similar complaints with the same or related failure mode.A review of the device history record was performed from the date of manufacture to the date of product release for distribution which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.A review of the service history record was performed which confirmed that this device was not involved in a service failure which correlates to the customer reported issue.Device evaluated by bd.
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