Based upon investigation results, this event was re-evaluated and is considered no longer reportable due to risk file- no malfunction or serious injury.Investigation results: visual investigation: vigilance investigator carried out the pictorial documentation visually1.A functional test was carried out with an applicator from stock successfully.No deviation could be found.Additionally, the provided cartridges have been forwarded to the responsible q-coordinator of the production plant for further investigations.According to the results to this investigation, the provided cartridges are according to the specifications valid at the time of production, no deviations found.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Conclusion and measures / preventive measures: according to the investigation report of the q-coordinator, the products provided are according the specifications valid at the time of production.Therefore, a material or manufacturing related error can be excluded.Based upon the investigations results a capa is not necessary.
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