Device Problems
Inadequate or Insufficient Training (1643); No Apparent Adverse Event (3189)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/28/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Event Description
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It was reported that the patient stated in commercials make it look easy, but when patient watched the video online it was not easy to use.Representative tried to explain they tried to make it as simple as possible with a little amount of components to use.Patient should watch the video and decide later and representative advised patient had he seen the video, but understand it was not for everyone.
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Event Description
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It was reported that the patient stated in commercials make it look easy, but when patient watched the video online it was not easy to use.Representative tried to explain they tried to make it as simple as possible with a little amount of components to use.Patient should watch the video and decide later and representative advised patient had he seen the video, but understand it was not for everyone.
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Manufacturer Narrative
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Per investigator evaluation, bd has determined that this mdr event is not reportable.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Search Alerts/Recalls
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