Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.During an interventional procedure the x-ray images became distorted (showed grid/raster pattern over it) on plane a of a biplane system.Plane b was not affected.The interventional procedure was continued and finished using an alternative system.Such a pattern of artifact could be caused by defective circuit boards.To resolve the issue the "copra/ceb" board was replaced as part of service activity.The problem did not occur again afterwards.The replaced "copra/ceb" board was examined at the factory but did not reveal any error.Examination of the log files also failed to provide a clear indication of the cause of the error.Therefore, the system experts assume a temporary hardware defect of the "copra/ceb" board, according to the error pattern probably in one memory bank of the ram modules.A possible error accumulation or even a systematic error that would lead to a corrective action of the installed base could not be determined by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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