Model Number 71953-01 |
Device Problem
No Device Output (1435)
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Patient Problems
Hyperglycemia (1905); Loss of consciousness (2418)
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Event Date 08/17/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned and a valid serial was not provided for the strips.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history record) for the libre reader were reviewed and the dhrs showed the libre reader passed all tests prior to release.Clinical and stability were reviewed and confirmed that precision strips continue to be safe, effective, and perform as intended in the field.Stability data for precision strips was reviewed and showed no anomalies or non-conformances that could have lead to the complaint.A tripped trend review was conducted for the reported complaint and precision strips, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The exact date the incident occurred is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A port issue was reported with the use of the adc freestyle libre 2 reader.A caller reported that he was unable to obtained scans due to the test strip opening not work correctly and as a result, the customer experienced a loss of consciousness and was unable to self-treat.The customer was seen at a hospital where he was treated with insulin (dose/type unknown) for the diagnosis of hyperglycemia.No further information was reported.There was no report of death or permanent impairment associated with this event.
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Event Description
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A port issue was reported with the use of the adc freestyle libre 2 reader.A caller reported that he was unable to obtained scans due to the test strip opening not work correctly and as a result, the customer experienced a loss of consciousness and was unable to self-treat.The customer was seen at a hospital where he was treated with insulin (dose/type unknown) for the diagnosis of hyperglycemia.No further information was reported.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Reader (b)(6) has been returned and investigated.Visual inspection has been performed, no issues were observed.Reader turns on with button.Strip insertion was attempted and port issue were observed.The reader was de-cased and visual inspection was performed.Contamination was observed.Issue is not confirmed to use.All pertinent information available to abbott diabetics care has been submitted.
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Search Alerts/Recalls
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