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Model Number 777000 |
Device Problems
Output below Specifications (3004); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/23/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device was received and evaluated.Inspection found the device output power of pk3 200w 1k was found too low due to faulty plasma blend board.Using olympus reference test board, the unit passed all functional test and 2 hours burn-in test.Unrelated to the reported issue, it was found the top cover has many scratches and some scratches exposing metal and for safety the top case needs to be replaced.Review of fault log showed error 400 ref 25, ten times indicated biomed time credit expired.Biomed is notified that time credit is expired.Error code stored in log.The biomed test cable has been used beyond its time limit allocation.The operator will have been advised and this error code recorded in the log.Based on evaluation findings, the reported issue was identified to be attributed to a faulty main plasma blend board.Investigation is ongoing.This report will be supplemented accordingly following investigations.
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Event Description
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As reported while doing pm (preventive maintenance), the power outputs were observed to be outside parameter.There was no patient involvement on this reported event.No user injury reported due to the event.Device evaluation found the output power was observed to be too low due to faulty plasma blend board.This report is being submitted for output too low due to faulty plasma blend board.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.The customer was doing preventative maintenance on their g400 generator, they experienced some output issues.The power output was outside the outside the normal parameters.The customer returned the generator to the service center for further evaluation.The device was received by the service center.The service technician was able to confirm the same report of abnormal output power.The output power of pk3 200w 1k was too low, this was due to a faulty plasma blend board.After using a test board the unit passed all functional tests.The top cover had multiple scratches, some of these scratches exposed metal.The unit's software was up to date.The dhrs( device history records ) for this product have been reviewed.All records indicate that the product was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.No associated (non conformances) ncrs, reported scrap or recorded process deviations relating to the reported failure.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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