Attempted to initiate arctic sun.Unable to start therapy in a timely manner.Machine alarming low flow.Attempted to trouble shoot, used all trouble shooting techniques taught to get machine to run.Machine would not run.Called trouble shooting number provided, no answer.Looked up another number for the company and no answer.Initiating therapy was delayed due to machine not working properly.Had to obtain another machine from a different unit which did work and therapy initiated 20 minutes later.It does not appear harm came to the patient as a result of equipment failure.
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