This is a combination product.(b)(4).Report source, foreign - event occurred in (b)(6).The investigation is in progress.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.
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(b)(4).This follow-up report is being submitted to relay additional information.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.No further information provided (x-rays, surgical report, photographs, lab test).A complaint extract was done regarding outer pouch_difficult to open: to date (26-oct-2021), 2 complaints (involving 3 products), this one included, have been recorded regarding the brand rbcr jp, since ever.To date (26-oct-2021), 1 complaint (involving 1 product), this one included, has been recorded regarding refobacin bone cement r 1x40 jp, reference 110035373, batch 002aac1603, since ever.The product was returned and lab analysis was performed.The product analysis has shown that the outer pouch could not be opened correctly : it was noticed that this package was torn.Indeed, the supplier hangs too much which tears the paper back of the pouch.Therefore, the reported event was confirmed.Investigation results concluded that the reported event was due to packaging issue (sealing process).Corrective action has been initiated to address the reported issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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