It was reported that the statlock did not hold the hose, and it randomly disconnected.Per additional information received via phone from the customer on (b)(6) 2021, it was stated that the customer was trying to put a clip around both the catheter and the access port which made it difficult to coordinate, and then it would disconnect and not hold the catheter in place.It was also stated that the customer was only able to get the catheter into the clip.Discussed with the customer that the diagram indicated the correct place to lip the statlock (under the y union and only on the large catheter).The customer stated that they will call back if the problem continues.
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