Investigation summary: it was reported that plunger detaches from syringe.To aid in the investigation, one sample with no packaging flow wrap contaminated with blood was received for evaluation by our quality team.A visual inspection was performed and there were no defects or imperfections observed.There is no testing for aspiration on this product since it is not designed to aspirate, only expel the solution.No additional testing was performed due to the contamination.It could be possible the customer is not using the product as intended.A device history record review was completed for provided material number 306547, lot number 1105711.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with the returned sample analysis the symptom reported by the customer could not be confirmed.
|