The reported event was unconfirmed since the problem could not be reproduced.The device did not fail to meet relevant specifications.The product was not used on a patient, therefore it was not used for diagnostic or treatment purposes.The product had not caused the reported failure.No root cause could be found because the reported event was unconfirmed.Blakemore esophageal-nasogastric tube was returned opened with original packaging.The balloon was noted to appear to have portions torn.A photo sample of the blakemore tube was returned as well.Photo showed what appeared to be tears in the tube balloon.Per moncks qe, this is the interface between the glue and balloon cuff.Using a slip tip syringe both balloons were able to be inflated without issue.No leaks were noted.No additional visual defects were noted.Product meets specification which states "the gastric or stomach balloon inflates to specified volume with no problem".The device history record was reviewed and found nothing that could have caused or contributed to the reported event.Labeling review is not required as the reported event was unconfirmed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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