Other text: one photo was provided for investigation.The photo only showed the 8404 battery charger with no other accessories, but does not show them inside the shipping box.After review of the manufacturing device history records concluded that this was built to specification and had passed all functional tests.This monitor is built as a pick to order item (pto), meaning the noted 8404 charger would have been picked separately and added to the monitor inside an empty shipping box of the monitor which would have caught the attention of the shipping personnel, had the monitor been missing from manufacturing.It came to our conclusion that the distributor incorrectly shipped item 8404 to the customer instead of the 8401 monitor instead.
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