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Model Number 72200872 |
Device Problem
Unintended Power Up (1162)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/12/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference (b)(4).
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Event Description
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It was reported that a mot dr unit will not shut off and was suddenly running without operation.No case reported; therefore, there was no patient involvement.
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Manufacturer Narrative
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H10: internal complaint reference: case-(b)(4).H6: the reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed and no issues were noted.Mdu would start and stop running each time the housing was slightly shaken.Cause of intermittent start/stop is a corroded right button assembly.Mdu also fails intermittently for hand piece error when plugged into the control unit.The complaint was confirmed and the root cause has been determined to be corrosion of the right button assembly.Factors that could have contributed to the event include a buildup of corrosion/debris around the button assembly from cleaning chemical fluid ingression over time.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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