Model Number 383400 |
Device Problem
Excess Flow or Over-Infusion (1311)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.
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Event Description
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The customer reported that the device flow was not conforming.Additional information was received that the device flowed faster than the set rate during reconditioning testing.
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Manufacturer Narrative
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H3 evaluation summary: the service history record was reviewed.The unit was 100% functional at the time of last release after preventative maintenance.The customer reported the flow is not conforming.The reported issue was able to be duplicated.The unit was inspected and tested.A keypad failure was found.The reported condition was confirmed.The overlay and the printed circuit board (pcb) assembly was replaced.Complaint trend analysis (cta) will be performed and reviewed by the capa trending review board to further evaluate requirements for corrective and preventative action (capa) escalation as improvement activities and inputs to management review.
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Search Alerts/Recalls
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