(b)(4).Batch #: v94c39.Date of event is 2021.Event day and event month were not reported.Investigation summary the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Upon visual analysis of the returned sample, it was determined the el5ml device was returned with no damage in the external components.Upon visual inspection, one clip was noted to be partially formed in the jaws.The condition of the clips is most likely due to the trigger not completely "squeezing." the clip was removed in order to perform functional testing.In an attempt to replicate the reported incident, the instrument was tested for functionality.Upon testing, the device was cycled, fed, and formed the remaining nine clips as intended, then the device locked out as intended, but the orange indicator did not show up.This finding is not related to the incident reported.In order to evaluate the condition of the internal components the device was disassembled.Upon disassembly, no anomalies were found.Please note that this condition is unrelated to the reported incident.The partially formed clip in the jaws may have caused the device to not fire the clips properly or at all, however, no conclusion could be reached as to what may have caused the clip and the condition of the indicator.Device was fired without any difficulty.Although no conclusion could be reached on the cause of the reported event, the instructions for use contain the following: "caution: insert the clip applier through an appropriately-sized trocar.The empty jaws will passively collapse as they are inserted through a 5mm trocar and reopen when completely through the trocar.Prior to positioning the jaws around the tubular structure or vessel, load a clip into the jaws by partially squeezing the trigger in a smooth continuous motion for approximately one-third of the total firing stroke.Prior to loading a clip in the jaws and firing the instrument: ensure that the jaws are fully open by verifying that the line of demarcation between the jaws and the instrument shaft is past the distal end of the trocar cannula.Prior to positioning the jaws around the tubular structure or vessel, load a clip into the jaws by partially squeezing the trigger in a smooth continuous motion for approximately one-third of the total firing stroke.Position the jaws with the preloaded clip completely around the tubular structure or vessel to be ligated.The structure to be ligated should be positioned against the apex of the clip." as part of our quality process, all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post market surveillance.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformances were identified.
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