H10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device was received with some paint chippings on the enclosure, cracked water tank cover, worn line cord, plate clip and reflux plug.The device contains old style pcb (print circuit board) and drain fitting.The customer stated problem was duplicated, the pump was not functioning.Replaced electronic assembly.Installed power switch, replaced membrane switch and label, enclosure, front cover, reservoir tank cover, plate clip, line cord, and reflux plug.Installed orings for the pm.The cause of the reported problem could not be determined.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.
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