The incident sample has been requested but to date has not been received for evaluation. if the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The customer reported that the device was infusing over feeding.Additional information was received and stated that during feeding, the nurse noticed that the feeding bag was getting empty sooner than expected.Per customer, nasogastric tube (ngt) was used on the patient for delivery and 1000ml of formula into the bag was loaded, expecting it to be empty after 8.33 hours, but it was emptied sooner, with the actual volume infused not aligning with the amount the pump said it infused.The patient was overfed for about 10% and the customer further stated that the volume to be infused was set to 1800 ml with rate set to 120 ml/hr.The actual volume delivered was 2000 ml and the feed was completed in 15 hours.Per customer, the device was tested and upon testing the device, the pump infused 59 ml of water in 30 minutes, when set to 100ml/hr.The patient was not metabolic.There was no adverse event reported and no medical intervention was required.
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