Pentax medical was made aware of an event which occurred in the pai region involving pentax loaner video scope eg-2990i.In the event reported, it was stated that there was no video image.The event timing is unknown.There was no adverse event reported with this complaint.The loaner device was returned to pentax medical service facility on service order (b)(4) where it's pending further evaluation.A review of the service history indicates the device was not routinely serviced at a pentax facility.On 16-sep-2021, a device history record (dhr) review for model eg-2990i, serial number (b)(4) was performed and the dhr review confirmed the endoscope was manufactured on 30may2016 under normal conditions, passed all required inspections, and was released accordingly.Also, there were no reworks or concessions and the dates of approval for shipment and actual date shipped were confirmed.No other information provided.
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