Additional information: health effect - clinical and impact code.The reported device was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.Insufficient product identification information was provided and thus a manufacturing record review, complaint history review, risk management review, and an instructions for use/device labeling review could not be conducted.Based on the information available, there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A clinical review states that smith and nephew has not received the device nor adequate clinical documentation to fully evaluate the complaint.The impact to the patient beyond that which has already been reported, cannot be determined.Should any additional relevant medical information be provided, this complaint would be re-assessed.There was no relationship found between the device and the reported event.The complaint was not confirmed please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.If the product associated with this event is returned at a future date, this investigation will be reopened for evaluation.
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