MAUDE Adverse Event Report: ST. JUDE MEDICAL, INC. ENSITE¿ VELOCITY¿ CARDIAC MAPPING SYSTEM; COMPUTER, DIAGNOSTIC, PROGRAMMABLE

Model Number EE3000

Device Problems Erratic or Intermittent Display (1182); Display or Visual Feedback Problem (1184); Communication or Transmission Problem (2896); Failure of Device to Self-Test (2937)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Date 10/07/2021

Event Type  malfunction  

Event Description

During the procedure, communication, display and startup issues were noted and the procedure was cancelled.The amplifier was switched off and on again, which did not resolve the issue.The power plug was disconnected from the amplifier, switched off and on with the power plug disconnected, connected the power plug again and switched the amplifier on, which again did not resolve the issue.Disconnecting all the previous connections from the amplifier (fiber optic, recordconnect, navlink) did not resolve the issue.The same attempts were done again, and the cpu was switched off and the amplifier restarted, and the light was solid green.A new study was opened, validated and began mapping.A delay in catheter movement was noted, however the problem resolved after waiting for two minutes without doing anything.As the ablation catheter was not yet at the table, the tactisys icon in the right bottom part of the screen was disconnected (the icon was green after validation).Anatomy of the right atrium was performed with the cs catheter.When the ablation catheter was about to be inserted, the tactisys was connected again by clicking the icon in the right bottom part of the screen.This time the icon didn't go green, but amber, and the reset button on tactisys console was solid red.The tactisys was switched off and on, but the issue remained.Disconnecting the catheter from the tactisys did not resolve the issue.The tactisys was disconnected from the cpu through the icon in the right bottom corner of the screen, but the problem remained.At the same time, another error message was noted on the tactisys stating the prs-p was out of motion box.After troubleshooting, the decision was made to stop the procedure with navx and change to cryo ablation.

Manufacturer Narrative

One ensite velocity¿ dws7 computer was received for evaluation.Visual inspection verified the front ports, rear ports, chassis, and labels were free of physical damage.The computer was connected to a monitor and power as applied.The computer successfully booted to the menu application.It was observed the software license entitlement was issued to host name (b)(4), which matches the applied chassis label.Evaluation of logs was unable to verify the field reported event as no log associated with the field reported date was found.Functional testing was successful during the evaluation.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.The review determined that no non-conformance's were identified that are related to the reported event.Based on the information provided to abbott and the investigation performed, the cause of the reported startup issues and subsequent delay remain unknown.

• Brand Name: ENSITE¿ VELOCITY¿ CARDIAC MAPPING SYSTEM
• Type of Device: COMPUTER, DIAGNOSTIC, PROGRAMMABLE
• Manufacturer (Section D): ST. JUDE MEDICAL, INC.; one st. jude medical drive; st. paul MN 55117
• Manufacturer (Section G): ST. JUDE MEDICAL, INC.; one st. jude medical drive; st. paul MN 55117
• Manufacturer Contact: janna parks ; 5050 nathan lane north; plymouth, MN 55442 ; 6517565400
• MDR Report Key: 12604817
• MDR Text Key: 279986646
• Report Number: 2184149-2021-00314
• Device Sequence Number: 1
• Product Code: DQK
• UDI-Device Identifier: 05415067014573
• UDI-Public: 05415067014573
• Combination Product (y/n): N
• Reporter Country Code: SP
• PMA/PMN Number: K160187
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Foreign,Health Professional,Company Representative
• Reporter Occupation: Physician
• Type of Report: Initial,Followup
• Report Date: 01/31/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 10/11/2021
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: EE3000
• Device Catalogue Number: EE3000
• Device Lot Number: 5064413
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 12/16/2021
• Is the Reporter a Health Professional?: Yes
• Was the Report Sent to FDA?: No
• Date Manufacturer Received: 01/10/2022
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Reuse
• Patient Sequence Number: 1