Model Number SDM-00001-M2D |
Device Problem
Unintended System Motion (1430)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/13/2021 |
Event Type
malfunction
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Event Description
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It was reported that the customer was switching from rmlo to lmlo and they pressed the c-arm movement switch once and it turned all the way upside down.No injury reported.A field engineer (fe) was dispatched to the site to investigate the issue.When the equipment was checked, fe was unable to reproduce the fault.The customer reported to fe that "they used the system following the incident & has used it since with no further issues".Error log files were viewed on site, and no c-arm / vta error messages were found that could explain the reported incident.As of today the investigation is still in progress.
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Event Description
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The field engineer replaced the c-arm and rear rotation switches as a precaution.Once this was completed the system was working as intended.
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Manufacturer Narrative
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The c-arm switches and the rear rotary switch were returned to hologic for evaluation; however, the jumper and the earthing cables, and the actuator which is used in combination with the rotary switch, were not returned.Functional testing was performed with the new jumper and earthing cables and the actuator.It was determined that all the switches were working as per the operating specifications therefore a definitive root cause cannot be determined.A review of the complaint history showed no recurring similar events on the reported unit.
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Search Alerts/Recalls
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