Catalog Number EL-NC1000 |
Device Problem
Device Damaged Prior to Use (2284)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/13/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Medical device lot #: the customer provided lot # 21c29-tw.This does not match the catalog number provided.Medical device expiration date: unknown.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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Event Description
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It was reported neutraclear needle-free connector has a missing end cap.The following information was provided by the initial reporter, translated from dutch: "this sometimes changes with the orange neutraclear.If the scroll piece is on the wrong side, they should touch neutraclear (risk of bacteria), making them no longer want to use it.They think this is too risky.Afraid the line will get infected.".
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Manufacturer Narrative
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H6: investigation summary five el-nc1000 samples from lot 21c29-tw were received in sealed packaging for investigation.A visual inspection confirmed that the neutraclear samples were packaged in a random orientation within the packaging.The details of this feedback were forwarded to the legal manufacturer of the product, cair lgl, for investigation.They confirmed that there is no specific orientation upon which the neutraclear is placed within the packaging, the packaging of the product allows the entire product to be exposed upon opening and therefore there is no risk of contamination.A review of the production records from lot 21c29-tw did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.A review of the customer feedback database indicates that this is an isolated feedback with no further reports of this nature against the el-nc1000 product over the past 12 months.H3 other text : see h10.
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Event Description
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It was reported neutraclear needle-free connector has a missing end cap.The following information was provided by the initial reporter, translated from dutch: "this sometimes changes with the orange neutraclear.If the scroll piece is on the wrong side, they should touch neutraclear (risk of bacteria), making them no longer want to use it.They think this is too risky.Afraid the line will get infected.".
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Search Alerts/Recalls
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