Model Number 71992-01 |
Device Problem
Low Readings (2460)
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Patient Problems
Fall (1848); Dizziness (2194)
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Event Date 09/07/2021 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The exact date the incident occurred is unknown.The date entered is per the customer's report of "about 1 month ago", from the date abbott diabetes care became aware of the event.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported a low reading issue with the freestyle libre 2 sensor.The customer reported he experienced dizziness and "fell" due to low readings and was treated at hospital.However, the customer did provide any details nor state if treatment was for hypoglycemia (consistent with low readings) or hyperglycemia.There was no report of death or permanent injury associated with this event.
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Event Description
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A customer reported a low reading issue with the freestyle libre 2 sensor.The customer reported he experienced dizziness and "fell" due to low readings and was treated at hospital.However, the customer did provide any details nor state if treatment was for hypoglycemia (consistent with low readings) or hyperglycemia.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned and a valid serial number has not been provided.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that libre sensors continue to be safe, effective, and perform as intended in the field.Stability data for libre sensors was reviewed and showed no anomalies or non-conformances that could have lead to the complaint.A tripped trend review was conducted for the reported complaint and fs libre sensors, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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