Spontaneous call from patient states that her altera is not working and was advised that since the device is still under warranty so she will need to call the manufacturer at (b)(4) to get free replacement.Patient called back (b)(6) 2021 and advised that she called manufacturer and they state they only replace parts not entire machine.No further information.No missed dose and no side effect was reported.Patient has device on hand for return for inspection.Indication: cystic fibrosis with pulmonary manifestations.Reported to (b)(6) by pt/caregiver.
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