The customer reported that the cic pro did not audibly alarm for an asystole condition.The patient was found in cardiac arrest but, due to his do not resuscitate status, cpr was not initiated and the patient subsequently expired.It was acknowledged that the bedside monitor visually and audibly alarm for the event.In addition, the customer stated that visual alarms were still present on the cic pro.Moreover, it was not alleged that the loss of audible alarms contributed to the patient's death.The customer's biomedical tech confirmed that the cic pro was not producing audible alarms for any patient on the unit.The cic pro cpu and hard drive were sent to ge healthcare engineering, whereupon testing, the issue could not be reproduced.Gehc's investigation included testing other devices that reported the issue, the review of device log files, follow-up with the customer, and extensive historical data analysis along technical design review.Gehc concluded that a definitive root cause could not be determined.Gehc continues to evaluate complaints and investigate where appropriate.
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