The device is returned and an evaluation completed for it.The user¿s complaint was confirmed.Upon inspection and testing, the error 433 was observed.This is attributed to the faulty generator board card, which needed replacing.Evaluation is ongoing.Supplemental report(s) will be submitted when any relevant new information is available.
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There is more information on the device evaluation.Additional information received from customer.This supplemental report is being submitted to provide this information.Please see the updates in sections: a2, a3, a5, b7, d8, d10, g3, g6, h2, h3, h4, h6, and h10.The procedure was a therapeutic transurethral resection of the prostate with plasma.The event occurred at the beginning of the procedure.The procedure was completed with other non-olympus device.There was a 20 minute delay in the procedure.The doctor in charge of the procedure removed the plasma equipment from the surgical field, replacing it with a monopolar equipment of another brand.The patient did not need to be given additional anesthesia.The device was not inspected before use by the doctor.The device history record review confirmed that device was manufactured according to valid instructions and met all specifications.There is no non-conformity associated with this device with respect to the described issue.The device was sold to the customer on november 25, 2019.Error e433 is triggered by the safety system of the esg-400 and results in a restart of the generator.If the cause of the error remains, there may be an unlimited number of periodic restarts.Any error messages that may appear are triggered by the safety system of the esg-400 and communicated visually and acoustically to the user.They are part of the device's own security concept.In particularly critical cases, further use of the device is prevented by the security system until the error has been corrected.In general, the customer is required to check the function of all devices used prior to a procedure.Additionally, according to the instructions for use, a suitable replacement device must be provided during an application.In february 2020, a deeper investigation of generator boards with error e433 found a destroyed transformer tr1 to be the cause.An improved generator board was introduced into production in mid-july 2020.Presently, an in-depth investigation of the high voltage power supply (hvps) boards with error message e433 is being carried out by research and development.
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