A customer reported a delivery issue with a replacement freestyle libre 2 sensor.The customer had initially reported a bent sensor tip and the sensor did not penetrate the skin during insertion.A replacement device was ordered however, the replacement was not received and the customer was unable to monitor her blood glucose.Consequently, the customer experienced symptoms of seizure and a loss of consciousness.The customer had contact with a healthcare professional who provided oral glucose.No further information was provided.There was no report of death or permanent injury associated with this event.
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